A principal architect responsible for telephony architecture and engineering at Asurion. 20+ years’ experience working with global enterprises including 6 years of senior consulting on Enterprise and Trader Voice technologies. Adam has extensive experience across a wide range of technical platforms including Avaya, Cisco, Oracle, Amazon AWS, Genesys, and IPC, UCaaS, CCaaS, and CPaaS cloud based platforms, and enterprise-wide collaboration tools. Effective as both an individual contributor and at leading project and technical teams, Adam applies a consultative approach to provide solutions for complex engagements. Adam’s ability to communicate effectively across all levels of staff and leadership both internally and externally makes him highly adaptable to engaging work environments.