Benefits of IAUG Membership

An IAUG membership automatically includes benefits for professional development, training, and leadership opportunities.

See All Member Benefits Below

Membership Types

Find the right member type for your role

Basic Member

Our Most Basic Option

Become a Member

Get These Perks

  • Network with other IAUG members.
  • Troubleshoot with our Technical Forums.
  • Watch our live webinars.


Pro Member*

Best Value, Most Popular

Upgrade to Pro

Get These Perks

  • Submit your product ideas to Avaya with the Feature Request Tracker.
  • Watch all IAUG webinars on demand, anytime.
  • Get exclusive discounts to Avaya ENGAGE and Avaya Learning.

*Multi User Options Listed Below

Pro Partner Member*

For our IAUG and Avaya Partners

Upgrade to Pro Partner

Get These Perks

  • Connect with customers.
  • Access IAUG webinars.
  • Partner with local IAUG customer chapters.
*Multi User Options Listed Below


Compare Membership Types

Find the right member type for your role

Basic Starting At$0 USD per person Join
Pro Starting At$200 USD per person Join
Pro Partner Starting At $400 USD per person Join
Member Benefits
Local Chapter Meetings
Community Emails and Industry Updates
IAUG Podcasts and Blogs
Live Webcasts
Job Board
Technical Discussion Forums
Avaya Training Discounts
Post Conference Recordings
On-Demand Webcasts - Webcast Library
Discounted Conference Registration
Avaya Feature Request Tracker
Technical Council Participation
Voting rights on IAUG matters
Ability to serve as an official Chapter Leader, Board Member, or Technical Council Chair
Member Directory Access

Looking for memberships for your whole team?

Enterprise Membership Pricing Options

Find the right member type for your group

Enterprise Pricing

Enterprise Customer
Starting At

$200 USD

per group


Enterprise Partner Starting At

$400 USD

per group


Single Member $200 $400
2-5 Members $400 $800
6 Members $450 $900
7+ Members Contact for pricing Contact for pricing

Details About Benefits

Avaya ENGAGE Discounts

Being an IAUG Pro Member gives you exclusive registration savings for Avaya ENGAGE.

Training Discounts

IAUG partners with leading education providers to ensure you can access in-depth technical information that keeps you up-to-date on the newest products and services. Make the most of your IAUG investment with 10% savings on all Avaya Learning courses

Conference Recordings

Members receive free access to conference recordings up to Avaya ENGAGE 2020. Catch up on more than 150 sessions covering a range of topics from Contact Center to Professional Development, SIP, and other emerging technologies.


Stay at the frontline for industry news and updates through IAUG's monthly e-newsletter, blogs, and podcasts.

Live & On-Demand Webcasts

IAUG offers members interactive webinars on the industry's newest trends and technologies and on-demand access to webinar archives.

Justification Letter

Download the IAUG Pro Membership Justification Letter to share with your boss or decision-maker. Point out the benefits you and your team would utilize, and how an IAUG membership would further your training.

Download Letter

Renew Your Membership

Has your membership expired or up for renewal? Can’t log in anymore? No problem. Select the button below or ask your Organization Administrator to submit renewal. Organization Administrators for group membership accounts will need to log out of their member profiles, and login using their Organization's credentials.  Need to add sub-accounts to your company's roster? View our tips sheet.

Hate forgetting when to renew?  You're in luck! Members who pay for their annual membership with a credit card will now be opted into Auto-Billing.  

When a Pro Member pays for the original invoice number with credit card the system automatically creates an "Auto Bill" transaction that shows on their profile as an "Open Awaiting Auto Bill" with a new invoice number that is in pending status that has a scheduled payment date for the future. This occurs when memberships are configured for "Auto Renew" which explains why the "Awaiting Auto Bill" was scheduled. When a membership is configured to "Auto Renew", members paying via e-check or credit card will be automatically re-billed until canceled and the system generates the "Open Awaiting Auto Bills".

If a member selects a membership that auto-renews then the member may cancel their membership by signing into the community and deleting the next scheduled renewal transaction within the "Membership Info" section located within the member profile menu at anytime.

IAUG membership belongs to a member's corporation. Dues vary based on location and number of representatives. Membership terms last 12 months and will be due for renewal one year from the day you join.

What People Are Saying About IAUG

Something that I’ve found in my time with IAUG, is that they’re an excellent resource for training, vendors, new products, and solutions. It’s really the solutions that keep me coming back. IAUG works for me and it is a great resource.

— AnneMarie Oliver, IAUG Member