I am a Senior Technical Support Analyst for McMaster University, UTS/Telecommunications. I have worked for McMaster for 27 years. My focus is supporting the voice infrastructure for the university. Telecommunications has been a growing passion of mine and it all started with being a switchboard operator.
I am a part of the IAUG community as a membership coordinator for the Toronto Chapter & Ottawa Chapter & Membership Committee. In January 2023, I will be stepping into a new role as VP for the Toronto Chapter. I look forward to this new role.
I have also been involved with the involved in IAUG’s Attendee Experience Committee (AEC).
When I am not immersed in work and telecommunications, I am indulging in red wine, Nutella and food! I am Italian of course;)
Voice is alive and ever changing and I am happy to be part of the changing technology for voice.