I am a Senior Technical Support Analyst for McMaster University, UTS/Telecommunications. I have worked for McMaster for 25+ years. My focus is supporting the voice infrastructure for the university. My telecommunications career began when I was a switchboard operator for the university and have been immersed in this field ever since.
I am happily involved in the IAUG community. My current roles are:
Director, Board of Directors, IAUG
President of the Toronto Canada Chapter
Co-Chair/Secretary for the Ottawa Chapter
Co-Chair of the UC Council
Member of: Membership Committee and MEAC
When I am not immersed in work and telecommunications, I am indulging in red wine, Nutella and food! I am Italian of course;)
Voice is alive and ever changing and I am happy to be part of the changing technology for telecommunications.