Timika Franklin, CMP
Customer Service Manager
State of Mississippi, Office of Information Technology Services
Timika is a Certified Public Manager who is currently pursuing her Project Management Professional® (PMP) certification. She has bachelor’s degree in communications and marketing from Louisiana State University and more than 23 years of experience in project management, requirements management, and client relationship management. She is a strong leader with expertise in leading cross-functional teams who deploy complex technical solutions in voice and data services. Timika has experience in all phases of technology implementations including requirements gathering, development, deployment, project planning and execution. She has extensive experience in multi-stakeholder migrations applying SDLC methodologies. Her domain knowledge expertise includes information technology and analytics. Timika demonstrates style, grace, and comfort, and can explain complex technical issues in an interesting way. Timika is a proud Wife and Mom. Her hobbies include gardening, walking, playing tennis, and shopping.