Emerging Technologies Council

Emerging Technologies Council

The Emerging Technologies Council is organized to provide an emphasis on new advances in technology at Avaya and within the Avaya Ecosystem. The council is an ongoing collaborative environment which feeds into the IAUG Feature Request process providing suggestions and feedback to Avaya around the product and services needs of our members. Avaya Champions from the product management team are on the calls to hear the feedback directly. Your voice is heard. 

If you want to stay at the forefront of communications technology, join IAUG’s Emerging Technologies Council. “We look at new concepts, new architectures, and products in the development stage,” says Paul Leatherman, chair. “Our council focuses on what’s new with Avaya and other companies, and where technology is going in addressing the challenges of today and tomorrow.”

Council members can gain a better understanding of Avaya’s technology direction, and provide suggestions and feedback as part of the IAUG Future Needs process. “More voices on our council will give a broader aspect to our feedback to Avaya and could very well drive future directions,” says Paul.

By taking an active role in the council, members can also get important insights to take back to their organizations, educate their colleagues and update their local chapters.  “I hope you take advantage of this great opportunity to join our council,” Paul says. “Avaya is a global leader in advancing communications and collaboration technology and the emerging solutions now in development can make a big difference to the future of your organization.”

Solution Emphasis:

  • Avaya IX™ Workplace – collaboration, clients, and mobility
  • Avaya IX™ Workplace – Agents
  • Avaya Breeze® applications by Avaya and Partners
  • Avaya Oceana™
  • Avaya Cloud


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Paul Leatherman
Chief Technology Officer
CRI, Communication Resources Inc.,

With more than 30 years of experience in technologies that are the building blocks of unified communication, Paul is truly a leading technical expert in the field. At CRI he focuses on the company’s long-term technology vision and the strategy to achieve that vision. Paul is an accomplished speaker with a long history in user groups, including IAUG, IAMP, INNUA, INDUG, and the Avaya Technology Forum (ATF).

Avaya Champion:

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Kirk Jones
Director Product Management UC Applications

Kirk is a highly enthusiastic and motivated technical professional who is driven by customer successes. Currently responsible for the full Avaya UC enterprise application portfolio including Aura, IX Meetings ( Equinox Conferencing ), AADS and Media Server. Proven to be an imaginative problem solver with ability to achieve positive results through innovative, forward thinking, determination and attention to detail. With over two decades of development, new product introduction, hands on deployments, architecture, and recovery experience offers a deep technical understanding for the enterprise market. A customer advocate that is not afraid to go against the grain and earn trusted advisor status to enable digital business transformations in the UC ecosystems for enterprise customers from small to global enterprise organizations. Customers business success is the top priority in every action or conversation.