Contact Centers, CRM Customer Engagement

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  • 1.  Avaya SW release automation

    Posted 05-05-2022 08:06 AM
    Good morning fellow members...has anyone built automation to capture across the Aura platform  CM/AAM/SM/SMGR, CMS, BRE, ICR and DSS to name a few to capture SW/Kernel/Patch release information?

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    Lisa Metivier
    Lisa_Metivier@cable.comcast.com
    Comcast - North East Division
    Chelmsford MA
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  • 2.  RE: Avaya SW release automation

    Posted 11 days ago
    Hi Lisa,
    I've never heard of a script being used that would go into systems, run utilities and collect this information.
    Usually we collect such information manually, just copy command output and text from web interfaces.



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    Ruslan Makrushin
    Forum Moderator
    Senior System Administrator
    Rostelecom Digital Technologies
    Moscow
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  • 3.  RE: Avaya SW release automation

    Posted 10 days ago
    You could talk to your Security Team. Ours scans the Avaya resources with Nexpose and it provides all or most of this info.

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    Marc Hensens
    Sr Systems Engineer Infrastructure
    Northwest Bank
    Warren PA
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  • 4.  RE: Avaya SW release automation

    Posted 10 days ago
    Mmm... just re-read your message. I was thinking OS levels.

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    Marc Hensens
    Sr Systems Engineer Infrastructure
    Northwest Bank
    Warren PA
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  • 5.  RE: Avaya SW release automation

    Posted 9 days ago
    Hi Lisa,
    With a little bit of study, you could use Ansible to gather this information.

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    Tom Lynn
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