Contact Centers, CRM Customer Engagement

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  • 1.  Avaya SW release automation

    Posted 05-05-2022 08:06 AM
    Good morning fellow members...has anyone built automation to capture across the Aura platform  CM/AAM/SM/SMGR, CMS, BRE, ICR and DSS to name a few to capture SW/Kernel/Patch release information?

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    Lisa Metivier
    Lisa_Metivier@cable.comcast.com
    Comcast - North East Division
    Chelmsford MA
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  • 2.  RE: Avaya SW release automation

    Posted 06-16-2022 01:10 PM
    Hi Lisa,
    I've never heard of a script being used that would go into systems, run utilities and collect this information.
    Usually we collect such information manually, just copy command output and text from web interfaces.



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    Ruslan Makrushin
    Forum Moderator
    Senior System Administrator
    Rostelecom Digital Technologies
    Moscow
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    Original Message


  • 3.  RE: Avaya SW release automation

    Posted 06-17-2022 07:32 AM
    You could talk to your Security Team. Ours scans the Avaya resources with Nexpose and it provides all or most of this info.

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    Marc Hensens
    Sr Systems Engineer Infrastructure
    Northwest Bank
    Warren PA
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    Original Message


  • 4.  RE: Avaya SW release automation

    Posted 06-17-2022 07:34 AM
    Mmm... just re-read your message. I was thinking OS levels.

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    Marc Hensens
    Sr Systems Engineer Infrastructure
    Northwest Bank
    Warren PA
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    Original Message


  • 5.  RE: Avaya SW release automation

    Posted 06-18-2022 11:42 AM
    Hi Lisa,
    With a little bit of study, you could use Ansible to gather this information.

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    Tom Lynn
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    Original Message