General IAUG Discussion Forum

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  • 1.  ADS Bulk Call

    Posted 03-15-2022 04:23 PM
    Anyone used the bulk call feature for dialing PSTN?

    Documentation states: Make sure that an SLA Mon agent is present in the firmware of the Avaya endpoint from where
    you want to make the call. However, the receiving telephone does not require to have an SLA Mon

    I can call SLAMON Agent to SLAMON Agent, however, anything beyond that comes back with the following error: Either of Source extension 1xxx-xxx-xxxx or Destination extension 1xxx-xxx-xxxx is not SLAMon agent.

    Entries in the text file are 11 digit extension and 9 11 digit PSTN

    duane belka
    SR Engineer
    Ascension Technologies
    evansville IN

  • 2.  RE: ADS Bulk Call

    Posted 03-15-2022 09:28 PM
    Have you watched the video at :  ?

    I honestly have never used the feature -- and didn't know it was actually a thing.

    Nick Kwiatkowski
    Director of Design and Engineering
    Michigan State University
    East Lansing MI

  • 3.  RE: ADS Bulk Call

    Posted 03-15-2022 09:41 PM
    Hwy Nick, just finished up a change window and saw your response.  Yeah, I watched the video and looked through the documentation I could find.  Here it is in the 2022 doc if you're interested.