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  • 1.  I am way out of my league

    Posted 11-12-2019 01:28 PM

    I need some serious help.  We are moving to a new Data Center and are standing up all of our own VM's/SMGR/Elements.  I can do a new VM, upgrade, patch, restore, but I have never stood up a new complete system.  I have tried using the "restore" in SMGR from our active system for our new system, and of course there is an immediate fail because of the new IP scheme.

    So I am now trying to build the new system using the old fashioned "stare-and-compare" method and it is not going well.  SM says it is not connected, CM and ASA talk, but I do not see anything that I thought was brought over from our active system via the CM page "restore data" page. I even have certificate issues with trying to get the Geographic redundancy to work.

    Has anyone stood up a new 7.1 system without using Avaya's professional services? Do you have any advice?


    Mark Flath

    Mark Flath
    Telecom Engineer III
    Answer Financial Inc


  • 2.  RE: I am way out of my league

    Posted 11-12-2019 03:42 PM
    Hi Mark,

    It was nice talking to you. Per our conversation, check out my youtube channel GeoAvayaHowto and I have a video on how to deploy and restore SMGR configuration from backup.

    Feel free to reach out if you get stuck.



    Geovanni Herrera
    Sr. Voice Engineer
    UC Berkeley