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  • 1.  denial 1197

    Posted 07-08-2010 02:07 AM
    Hi Guys,

    Just want to ask an advice on how to troubleshoot this denial event 1197 issue, below is the trace


    04:10:19 active station 58159 cid 0xc26
    04:10:19 G729A ss:off ps:20 rn:5/5 172.25.168.50:9658 172.26.76.74:47960
    04:10:19 xoip: fax:Relay modem:off tty:US uid:0x7ab5 cid:0xc26
    04:10:21 dial 24719 route:UDP|AAR
    04:10:21 term trunk-group 75 cid 0xc26
    04:10:21 dial 24719 route:UDP|AAR
    04:10:21 route-pattern 703 preference 1 cid 0xc26
    04:10:21 seize trunk-group 75 member 3 cid 0xc26
    04:10:21 Calling Number & Name NO-CPNumber NO-CPName
    04:10:22 Proceed trunk-group 75 member 3 cid 0xc26
    04:10:22 denial event 1197: Resources unavail/unspec D1=0x7ab5 D2=0x5012f
    04:10:22 idle trunk-group 75 member 3 cid 0xc26
    04:10:26 idle station 58159 cid 0xc26
    04:10:26 active station 58159 cid 0xc2b
    04:10:26 G729A ss:off ps:20 rn:5/5 172.25.168.50:9658 172.26.76.35:53088
    04:10:26 xoip: fax:Relay modem:off tty:US uid:0x7ab5 cid:0xc2b
    04:10:29 dial 24392 route:UDP|AAR
    04:10:29 term trunk-group 75 cid 0xc2b
    04:10:29 dial 24392 route:UDP|AAR
    04:10:29 route-pattern 703 preference 1 cid 0xc2b
    04:10:29 seize trunk-group 75 member 3 cid 0xc2b
    04:10:29 Calling Number & Name NO-CPNumber NO-CPName
    04:10:29 Proceed trunk-group 75 member 3 cid 0xc2b
    04:10:29 denial event 1197: Resources unavail/unspec D1=0x7ab5 D2=0x5012f
    04:10:29 idle trunk-group 75 member 3 cid 0xc2b
    04:10:32 idle station 58159 cid 0xc2b
    04:10:32 active station 58159 cid 0xc2f
    04:10:32 G729A ss:off ps:20 rn:5/5 172.25.168.50:9658 172.26.76.100:27156
    04:10:32 xoip: fax:Relay modem:off tty:US uid:0x7ab5 cid:0xc2f
    04:10:34 dial 85701 route:UDP|AAR
    04:10:34 term trunk-group 75 cid 0xc2f
    04:10:34 dial 85701 route:UDP|AAR
    04:10:34 route-pattern 74 preference 1 cid 0xc2f
    04:10:34 seize trunk-group 75 member 3 cid 0xc2f
    04:10:34 Calling Number & Name NO-CPNumber NO-CPName
    04:10:35 Proceed trunk-group 75 member 3 cid 0xc2f
    04:10:35 denial event 1197: Resources unavail/unspec D1=0x7ab5 D2=0x5012f
    04:10:35 idle trunk-group 75 member 3 cid 0xc2f
    04:10:43 idle station 58159 cid 0xc2f

    thanks! :)
    Ann


  • 2.  denial 1197

    Posted 07-08-2010 02:00 PM
    Your trunk-group 75 provider is denying the call


  • 3.  denial 1197

    Posted 07-11-2010 07:12 PM
    Try to change change your codec setting. Im sure this is in IP trunking. Right?


  • 4.  denial 1197

    Posted 07-11-2010 07:32 PM
    Try to change change your codec setting. Im sure this is in IP trunking. Right?