Toronto Connect

When:  May 26, 2022 from 02:00 PM to 06:00 PM (ET)
Associated with  Canada - Toronto

The IAUG Connect event series is comprised of elevated local events that will allow members to network and engage with other members in their area! Attend these events to get unique insights into Avaya solutions, engage with likeminded individuals near you, and have fun!

Join us at IAUG Connect Toronto, sponsored by Jabra, for great content and networking followed by a happy hour. In addition, all attendees will have a chance to win a Ticketmaster gift card to attend a show or concert of their choice, as well as a Magic Johnson jersey!

Nonmembers are welcome!

IAUG Connect Toronto Agenda:


2:00 – 2:30 PM

Registration | Coffee


Community & Connect:  Roundtable Discussion on Solution Resolution, Current Projects, Industry Job Openings

2:30 – 2:45 PM

Opening | Introductions

2:45 - 3:15 PM

"Equipping your Team with Jabra Professional Devices"- Nicholas Baon, Channel Account Manager, Avaya - Jabra

3:15 - 3:25


3:25  - 4:20 PM

"Building Experiences with Avaya OneCloud Experience Platform"-Steve Forcum, Director and Chief Evangelist, Marketing, Avaya 

4:20 - 4:40 PM

Moderated Q&A with Avaya Featuring Customer Anna DiFilippo, Senior Technical Support Analyst for McMaster University

4:40 - 5:00 PM

"IAUG Updates and Customer Advocacy Spotlight:  Avaya Feature Requests, Women in Technology, and more!" - IAUG Headquarters

5:00 - 6:00 PM

Networking Cocktail Hour: Grab a drink and some passed apps while mingling with locals

Learn more about our Featured Speakers and Sessions below:

Featured Session: "Building Experiences with Avaya OneCloud Experience Platform"

Steve Forcum
Director and Chief Evangelist, Marketing, Avaya

More about this session:
This presentation will describe the value and differentiation of the Avaya OneCloud Experience Platform. Customers are more empowered, and demanding, than ever before. In response organizations are making adjustments to how they sell, how they service, and how they work. This presentation will demonstrate the value of creating a Total Experience strategy, why an Experience Platform is more than just a simple rebrand of CCaaS, and the value of a converged platform.

Featured Session: "Equipping your Team with Jabra Professional Devices"

Nicholas Baon
Channel Account Manager, Avaya - Jabra

Session Overview: Jabra headsets support Avaya unified communications, collaboration and contact center solutions out of the box, delivering plug-and-play connectivity and best-in-class audio quality. As Avaya’s chosen headset provider, learn how to equip your customers with Jabra professional devices.

Sponsored by Jabra

*Non-sponsoring partners are requested to only send 2 partners from their organization, in order to ensure enough space for customers. 

Parking Information:  Guests are encouraged to park at the hotel.  Upon entering the hotel and registration area for IAUG connect, customers will receive parking validation. 


Delta Hotels Toronto | Kensington Room Floor 2
Toronto, ON M5J 3A6
Event Image


Mackenzie Crabtree