Ottawa Connect

When:  May 24, 2022 from 02:00 PM to 06:00 PM (ET)
Associated with  Canada - Ottawa
The IAUG Connect event series is comprised of elevated local events that will allow members to network and engage with other members in their area! Attend these events to get unique insights into Avaya solutions, engage with likeminded individuals near you, and have fun! Join us in Ottawa for great content and networking followed by a happy hour. In addition, all attendees have a chance  to win a Ticketmaster gift card to attend a show or concert of their choice, as well as a Magic Johnson jersey!

Nonmembers are welcome!

IAUG Connect Ottawa Agenda:

2:00 – 2:30 PM Registration | Coffee
  Community & Connect:  Roundtable Discussion on Solution Resolution, Current Projects, Industry Job Openings

2:30 – 2:45 PM IAUG Welcome  | Introductions
2:45 - 3:45 PM
"Building Experiences with Avaya OneCloud Experience Platform"-Steve Forcum, Director and Chief Evangelist, Marketing, Avaya 

3:45 – 4:00 PM Moderated Q&A with Avaya, Featuring Customer Anna Difillippo, Senior Technical Support Analyst for McMaster University

4:00 - 4:10 PM Break
4:10 - 4:30 PM
"IAUG Updates and Customer Advocacy Spotlight:  Avaya Feature Requests, Women in Technology, and more!" - IAUG Headquarters
4:30 - 5:00 PM
Avaya Spaces updates with Michael Kozlowski, Sr. Product Manager at Avaya
5:00 - 6:00 PM
Networking Cocktail Hour: Grab a drink and some passed apps while mingling with locals

Learn more about our Featured Speakers and Sessions below:

Featured Session:
"Building Experiences with Avaya OneCloud Experience Platform"

Steve Forcum
Director and Chief Evangelist, Marketing, Avaya

More about this session:
This presentation will describe the value and differentiation of the Avaya OneCloud Experience Platform. Customers are more empowered, and demanding, than ever before. In response organizations are making adjustments to how they sell, how they service, and how they work. This presentation will demonstrate the value of creating a Total Experience strategy, why an Experience Platform is more than just a simple rebrand of CCaaS, and the value of a converged platform.

Featured Session: "IAUG Advocacy: The Avaya Feature Requests Program" - Avaya & IAUG

Unlock the secrets to IAUG's best kept secret, the Feature Request Tracker.  Learn what advances to solutions Avaya is taking, in partnership with IAUG members.  IAUG leadership and Avaya Spaces Product Manager will showcase the Feature Request Tracker program, and will demonstrate how all Avaya customers can use these offerings to achieve concrete improvements in their Avaya infrastructure.  Customers are encouraged to bring feature requests to this meeting!

*Non-sponsoring partners are requested to only send 2 partners from their organization, in order to ensure enough space for customers. 

Parking Information:  Guests are encouraged to park at the hotel.  Upon entering the hotel and registration area for IAUG connect, customers will receive parking validation. 


The Westin Ottawa | Governor General Level 4
11 Colonel By Dr
Ottawa, ON K1N 9H4
Event Image


Mackenzie Crabtree