Swampfox Webcast: Innovating & Extending Your Avaya Contact Center

When:  Feb 22, 2023 from 11:00 AM to 12:00 PM (CT)
In this session, Contact Center experts from Swampfox Technologies will discuss an evolving trend, Innovate In Place, and how this pragmatic approach is fueling rapid innovation in organizations with Avaya Contact Centers.

Too many Avaya customers are thinking that migration to another cloud platform is the only path for success. Swampfox disagrees. And, in this Webinar we will show you an alternative course of action where your current infrastructure is not only a huge asset, but contains the key components upon which to build transformational excellence.

If you are interested in squeezing more out of your investment in Avaya, this session is for you. Additionally, if you are considering a move to the Cloud, Swampfox provides a pathway for migration and future growth.

Session Highlights
• An Introduction to Innovate in Place
• Uncovering Innovation: Examples of transformation happening today
• 5 Steps to extend the life of your Avaya CC, evolve your systems capabilities and plot your own path to the Cloud

PRESS: Swampfox Intelligent Customer Experience (ICX) 3.1.2 now rated “Avaya Compliant” with Avaya OneCloud™ CCaaS solutions.

ARTICLE: The Strategy & Business Decisions Necessary to Deliver Modern Customer Experience

ARTICLE: Innovate in Place, a Pragmatic, yet Mind-Blowing, Approach to Contact Center Transformation

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Swampfox Technologies is an innovative Avaya partner which provides an expansive range of professional services and technology solutions.   Built upon decades of contact center experience, our imaginative, yet pragmatic, approach to creating world-class customer experiences in the most complex environments sets us apart.  With a global client base and a reputation for delivering transformational solutions, Swampfox is a recognized industry powerhouse and thought leader. Through our flagship ICX Platform and highly awarded enterprise applications we deliver seamless, holistically integrated customer experiences for omnichannel and multi-channel environments.