General IAUG Discussion Forum

Wondering if any of you who also manage your video/web collaboration have encountered this scenario with Otter AI.

We do not have Otter AI or allow it, however we have had externals outside our organization attend a Teams meeting and the company employee received an email after the meeting from Otter AI that their recording and transcript is available. (generated from the external attendee)  Does anyone know if you can restrict their Otter AI from being able to record/transcript a meeting that we organized/created?  

Thanks in advance to any that have exposure or advice on this.

Having looked at the settings for Otter AI, it could have been any of the parties on the call that were running it. By default the app sends the results to everyone invited to the meeting, which is how you came to know about it. Whoever it running it can configure it to send to either only themselves or to people with the same email domain as themselves. 

So you need to identify who was running it, and let them know that you regard it as an intrusion not to have told everyone what they were doing. I don't know how it stands with legal requirements, it is another party listening in to the call and recording it, without being announced to the callers. so would be in trouble in many locales. But the recording is (AFAIK) a TTS transcript and screen scrape of any presentations - so may be outside the current coverage  of many privacy laws (new technology ahead of the law).

I couldn't find any statements from Otter AI about checking privacy requirements, or even just being polite and informing other parties. And as to data protections laws - not a jot.   

Wondering if any of you who also manage your video/web collaboration have encountered this scenario with Otter AI.

We do not have Otter AI or allow it, however we have had externals outside our organization attend a Teams meeting and the company employee received an email after the meeting from Otter AI that their recording and transcript is available. (generated from the external attendee)  Does anyone know if you can restrict their Otter AI from being able to record/transcript a meeting that we organized/created?  

Thanks in advance to any that have exposure or advice on this.