2019 Avaya ENGAGE Community

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  • 1.  Downloading Clix contacts

    Posted 01-29-2019 04:22 PM
    ​I can "export" the contacts which opens the data into a spreadsheet view however when I try to share, send (via email or text) the data appears to be simply in text format and not easily managed.  Last year, there was a way to download the contacts from the IAUG site, is that available this year?  Also, when will the econtent be available via the IAUG site for download?

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    Hal Bersani
    Enterprise Voice Architect
    Manulife Financial - GIS
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  • 2.  RE: Downloading Clix contacts

    Posted 01-30-2019 09:30 AM

    From Android, I am able to view the econtent in DocViewer.  Here is how to get that to PC

    ·         From the doc viewer menu select "Print"  instead of save or download

    ·         Print to PDF and store in chosen destination on phone

    ·         email it to yourself OR connect phone to laptop as a drive

    o   Android users might check out MyPhoneExplorer at https://www.fjsoft.at/en/downloads.php I have found this to be EXTREMELY handy for several years....

    ·         Tedious, but useful

     

     

    Cory Bryars

    Systems Engineer

    Description: Description: C:\Users\vxydias\AppData\Roaming\Microsoft\Signatures\vxydias_files\image001.bmp

    E: cbryars@integrationpartners.com

    www.integrationpartners.com

     

     




    Original Message


  • 3.  RE: Downloading Clix contacts
    Best Answer

    Posted 01-30-2019 01:55 PM
    Individual Export Instructions:

    1. Go to app.klik.co/avaya_engage_2019

    2.Enter the email address you used to login into the CX app

    3. Click "Send login code by email"

    4. Once you are on your profile, go to the Smart Match section

    5. Click on "Contacts"

    6. Click on "Export my contacts"

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    Mackenzie Evans
    Community Engagement Coordinator
    IAUG Staff
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    Original Message


  • 4.  RE: Downloading Clix contacts

    Posted 01-30-2019 02:56 PM
    Awesome! Thanks so much Mackenzie!​

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    Hal Bersani
    Enterprise Voice Architect
    Manulife Financial - GIS
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    Original Message


  • 5.  RE: Downloading Clix contacts

    Posted 01-30-2019 03:43 PM
    I downloaded the contacts.xlsx file to my Android phone and forwarded it to my Outlook account at work.  It opened without any trouble.   I then forwarded it back to my phone and it opened in SHEETS just fine.

    I used the share option of the office 365 version of Excel to send it back to my phone.  It all worked very seamlessly.

    Good luck.



    Original Message