Hi All,
I have general question to ask, Its been 7 years I working in Avaya platform mostly on Avaya CM, CMS and One X agent. I am looking forward to enhance my skill to prepare myself for the new industry changes. I would like to know what new products are coming in Avaya for the AI (Artificial Intelligence) as I am so much interested to learn and want to know how they will be implemented in real time scenarios in the Avaya Contact center. Is there any course or product name do you know so I can start learning.
You help will be greatly appreciated.
Thanks & Regards
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Chirag
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