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EC500 - Configuration to send the PBX extension instead of the originating callers caller-id

  • 1.  EC500 - Configuration to send the PBX extension instead of the originating callers caller-id

    Posted 06-24-2019 08:31 AM
    EC500 - Configuration to send the PBX extension instead of the originating callers caller-id

    CM 7.1
    ASM 7.1
    SIP Trunks

    We have a few users that when they receive an EC500 call they would like the caller ID to be displayed as their extension instead of the originating callers caller ID number.

    In the past (CM 6.X), I thought we could just go into the off-pbx-telephone configuration-set and change the "Calling Number Style" value from "network" to "PBX", but that doesn't appear to be working in CM 7.1. Does anyone have experience with this or have any advice on what the appropriate configuration should be to get this to work?

    Adam




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    Adam Schuyler
    Telecom Engineer
    Science Applications International Corporation
    Orlando FL
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  • 2.  RE: EC500 - Configuration to send the PBX extension instead of the originating callers caller-id

    Posted 07-12-2019 01:32 PM
    That should still work.. What load are you on?  Did you remember to configure the off-pbx-telephone station-mapping to use whatever configuration-set you modified?

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    Sam Osheroff
    UC Engineer
    University of Washington
    Seattle WA
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    Original Message