Unified Communications

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  • 1.  Call Park Feature

    Posted 05-18-2020 04:33 PM
    Trying to setup the Call Park feature.  Where do I setup the Park Zones?  Looks like phantom users but not stations?

    Thanks,
    Rachel

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    Rachel Norton
    Comp System Engineer
    Lawrence Berkeley National Laboratory
    Berkeley CA
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  • 2.  RE: Call Park Feature

    Posted 05-21-2020 04:32 PM
    Edited by Tom Lynn 05-21-2020 04:35 PM
    Hi Rachel,
    Assuming we're discussing Communication Manager,  there are several different types of Call Park:
    • Simple Parking where you park a call on your own extension
    • Common Shared Extension parks, which are administered on the console parameters form (using these results in phantom extensions)
    • Deluxe Park and Page, which allows you to park a caller and then automatically connect to overhead paging
    • Group Paging 
    • Park and Page, which is a Breeze Add on

    Only group paging can be assigned to zones which are defined by the telephones in the group.  You can list, add, change, remove group-page if this is what you're looking for.

    Loudspeaker Paging can be accessed from the SAT with "change paging loud".

    Hope this helps.


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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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    Original Message