Unified Communications

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  • 1.  Kari's Law Question

    Posted 05-03-2019 05:34 PM

    Pretend you have two good-sized buildings, not on the same campus, but a couple of city blocks apart, each with a few hundred users. The core of your UC system is in Building #1. Under Kari's law, what is your legal responsibility to the other building regarding Onsite Notification / Crisis Alert for 911 calls? Leave aside the issue of what one SHOULD do, I read Kari's Law as not strictly requiring one to provide crisis notification at Building #2 in this scenario, as long as you're sending that notification to a "person or organization regardless of location," such as Building #1.

    Again, it would obviously be a GREAT idea to send the notification to someone in Building #2. I'm only trying to figure out the legal requirements.

    Thoughts, @Mark Fletcher, @Kevin Kito, anyone?

    Kari's Law says, in part (emphasis mine)

    On-Site Notification.--A person engaged in the business of
    installing, managing, or operating multi-line telephone systems shall,
    in installing, managing, or operating such a system for use in the
    United States, configure the system to provide a notification
    to a central location at the facility where the system is installed or
    to another person or organization regardless of location, if the system
    is able to be configured to provide the notification without an
    improvement to the hardware or software of the system.


    ​​

    ​​​​


  • 2.  RE: Kari's Law Question

    Posted 05-03-2019 09:03 PM
    Chip,
    I can't answer your core question, but building #2 can receive alerts with Communications Manager and special application SA9065 - Crisis Alert to Stations by Location

    Hope someone else gives you a more useful answer.





  • 3.  RE: Kari's Law Question

    Posted 05-04-2019 06:03 PM

    Here is the thing, forget the WHAT and concentrate on the HOW.

     

    1st responders need access to the building, so there will be no hard fast rule that is correct. What will it take to get 1st responders inside the building and to where the emergency is located. This is why JUST putting cube 2C231 in the ALI record is a security binky at best. Without a floor plan no one is going to find it.

     

    An interactive map on a display in the lobby is inexpensive and effective. The main reason Location Accuracy DELAYED MLTS legislation for a decade is because everyone fought over SIZE. Who flippin' cares what the size is?  Can I get to where I need to go is the question at hand. When I worked at UBS Swissbank we had the worlds largest trading floor at 115,000 square feet. That was 1 response zone. Why? Restricted access and column free with security staff on the floor. There was a single way in and out, and later years there were 2 ways in and out.

     

    Show up where we tell you to (it will be the closest) and our folks will get you to where you need to go. So in your 'once upon a time' scenario, I have a ton of questions about what NEEDS to happen, then we will apply the technology to deal with it properly. What WON'T WORK, is 30 characters of text in a database with 24 hour delayed access and no ability to handle multimedia of contextually based information.

     

    This is why the "Sky is falling in the West", but there is a Secure way to handle 911 in the future. ��

    Oh yeah, inside voice, Fletch, inside voice. . . .

     

    In NYC on Tuesday? Get the FULL DEEP DIVE on the Next Evolution of NG911 now available in the Enterprise and say goodbye to ALI and ANI, the twins are retiring.

     

    Mark J. Fletcher, ENP | Chief Architect Worldwide Public Safety Avaya

    350 Mount Kemble Ave | 114 
    Morristown, NJ 07960 | +1 908-953-2134
    fletcherm@avaya.com | avaya.com

     

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/bgSignature.png

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/sm6.png

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  • 4.  RE: Kari's Law Question

    Posted 05-04-2019 06:04 PM

    Here is the thing, forget the WHAT and concentrate on the HOW.

     

    1st responders need access to the building, so there will be no hard fast rule that is correct. What will it take to get 1st responders inside the building and to where the emergency is located. This is why JUST putting cube 2C231 in the ALI record is a security binky at best. Without a floor plan no one is going to find it.

     

    An interactive map on a display in the lobby is inexpensive and effective. The main reason Location Accuracy DELAYED MLTS legislation for a decade is because everyone fought over SIZE. Who flippin' cares what the size is?  Can I get to where I need to go is the question at hand. When I worked at UBS Swissbank we had the worlds largest trading floor at 115,000 square feet. That was 1 response zone. Why? Restricted access and column free with security staff on the floor. There was a single way in and out, and later years there were 2 ways in and out.

     

    Show up where we tell you to (it will be the closest) and our folks will get you to where you need to go. So in your 'once upon a time' scenario, I have a ton of questions about what NEEDS to happen, then we will apply the technology to deal with it properly. What WON'T WORK, is 30 characters of text in a database with 24 hour delayed access and no ability to handle multimedia of contextually based information.

     

    This is why the "Sky is falling in the West", but there is a Secure way to handle 911 in the future. ��

    Oh yeah, inside voice, Fletch, inside voice. . . .

     

    In NYC on Tuesday? Get the FULL DEEP DIVE on the Next Evolution of NG911 now available in the Enterprise and say goodbye to ALI and ANI, the twins are retiring.

     

    Mark J. Fletcher, ENP | Chief Architect Worldwide Public Safety Avaya

    350 Mount Kemble Ave | 114 
    Morristown, NJ 07960 | +1 908-953-2134 
    fletcherm@avaya.com | avaya.com

     

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/bgSignature.png

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/sm6.png

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    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/sm1.png

     






  • 5.  RE: Kari's Law Question

    Posted 05-06-2019 05:03 PM
    Thank you @Tom Lynn and @Mark Fletcher. I totally get it, I'm trying to figure out what the law requires. I agree 100%, let's get the responders to someone who can help. This hypothetical building #2 may have staff working late, but may not have any central station where other folks might be (such as security or reception). Obviously my plan for this hypothetical building would be to crisis alert several phones at the site where someone might potentially be, and also alert a guard station at hypothetical building #1 where someone is very likely to be, and could potentially provide further help.
    ​​​​​


  • 6.  RE: Kari's Law Question

    Posted 05-06-2019 05:43 PM

    Chip-

     

    Notifying someone in Building #1 of the incident in Building #2 is, in my opinion, within the spirit of the law. The idea is to make sure that buildings with limited access alert folks that have access to the emergency event. It is at that point where common sense and command and control come into being.

     

    Mark J. Fletcher, ENP | Chief Architect Worldwide Public Safety Avaya

    350 Mount Kemble Ave | 114 
    Morristown, NJ 07960 | +1 908-953-2134
    fletcherm@avaya.com | avaya.com

     

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/bgSignature.png

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/sm6.png

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  • 7.  RE: Kari's Law Question

    Posted 05-06-2019 06:12 PM
    Thanks Fletch, that's kind of what I figured too. Hope you are well! ​​


  • 8.  RE: Kari's Law Question

    Posted 05-06-2019 06:58 PM

    Yeah, but we ALL KNOW  what happens when you try to think.  .  .  . Ha ha ha ha!

    Just kidding, of course ��. You're one of the ones that takes 911 seriously, and it is well appreciated.

     

    Mark J. Fletcher, ENP | Chief Architect Worldwide Public Safety Avaya

    350 Mount Kemble Ave | 114 
    Morristown, NJ 07960 | +1 908-953-2134
    fletcherm@avaya.com | avaya.com

     

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/bgSignature.png

    http://www4.avaya.com/usa/comms/FY19/signature-new-brand/images/sm6.png

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