Technical Forums vs. Feature Request Tracker

How do the Technical Forums differ from Feature Requests?

Technical Forums                                                                                                                                     Feature Request Tracker 
Discussing hot topics on current Avaya products                                                                                       A tool to communicate future needs to Avaya 
Trouble-shooting                                                                                                                                        Not to be used for trouble-shooting current products
No direct communicaion with Avaya                                                                                                          Direct communication and collaboration with Avaya

Open to affiliate and paid members as well as non-members                                                                    An IAUG paid member benefit
Communication from fellow Avaya Customers, not Avaya themselves                                                      Opportunity to have your voice heard by Avaya

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