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  • 1.  Voice amplifying add-on to 9611 Avaya phone

    Posted 11-13-2019 06:30 PM
    A user in my office recently had surgery that has impacted their vocal cords.  User's voice sounds like someone with a really bad cold, speech is hoarse, raspy and low.  User's voice may never return to normal, but at the least there will be a long recovery process.
    Does anyone know of an add-on to the Avaya 96xx phone models that will amplify a user's voice?  Researching, but so far no dice.

    Cathy Fransson
    Telecommunications Engineer
    Sheppard Mullin Richter Hampton
    Los Angeles CA

  • 2.  RE: Voice amplifying add-on to 9611 Avaya phone

    Posted 05-13-2020 04:56 PM
    I don't know if you found a product to address this, but if not you should also look into the 46xxsettings.txt file.  There are a couple of items that may help.  AGCHAND, AGCHEAD, and AUDIOENV values may help amplify your user's voice.

    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.