Contact Centers, CRM Customer Engagement

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WebRTC headset call control

  • 1.  WebRTC headset call control

    Posted 09-08-2021 01:15 AM
    We have ip Office with Avaya Xima conicall contact center we have deployed WebRTC agents, we are looking for Headset control from Poly headsets even using Poly hub we have not been able to achieve that. Has anyone succeeded?

    Neville Digby
    Senior Systems Engineeer
    Orion New Zealand Ltd