Hi Takshil, I don't see anything specific in the help file, but there is an executable file called ACScript.exe in the program's folder. Maybe you run this file using the filename of the script that CMS supervisor saves for you as an argument? If that works, then the windows schedule can use that.
All of this is speculation because I can't test it. I don't have an option in my R19 CMS Supervisor to save an automatic script. I only have the Interactive script type.
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Tom Lynn
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Original Message:
Sent: 05-06-2022 07:33 AM
From: Takshil Shah
Subject: CMS Supervisor Scripting and scheduling Job for skill changes and Reporting
Hi Can someone please help me understand how can I schedule job using Windows Schedule for skills changes and extracting reports using CMS Supervisor Script? Thanks
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Takshil Shah
Contact Center Infrastructure Consultant-Team Lead
Manulife Financial - GIS
Toronto
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