Contact Centers, CRM Customer Engagement

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Web Based Contact Center apps

  • 1.  Web Based Contact Center apps

    Posted 03-09-2020 10:03 AM
    Nortel CS1K 7.6

    Are there any web-based contact center apps that can be spun up in a short period of time? We may have some opportunities for remote call center agents.
    We have uses 2050 softphones in the past with VPNs, but are looking for easier options to deploy.

    Al Feinberg
    Sr. Telecommunications Analyst
    Hershey Entertainment & Resorts
    Hershey PA