Hi, I looked at what I have on this topic and see some materials about Voice Portal.
Experience Portal is a ex-Voice Portal really.These docs are very useful because in a concise form they give a clear idea of such questions as:
- INTEGRATION
- CONFIGURING THE PBX TO INTEGRATE
- SYSTEM PARAMETER FEATURES
and more.
https://drive.google.com/drive/folders/1I2yxiFY8us5DdVt8ujUNjdF40_u-TRvc?usp=sharingLet us know later what architecture and support questions you have.------------------------------
Ruslan Makrushin
Forum Moderator
Senior System Administrator
Rostelecom Digital Technologies
Moscow
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Original Message:
Sent: 08-03-2022 08:08 AM
From: Arslan Ali
Subject: Proactive Outream Manager (POM) - Basic Study material
Hi All,
Soon, I will be supporting Avaya Aura Experience portal & POM servers in a CC environment and I am looking to attain the basic architecture & support knowledge on these products. If any one has material, links, educational videos then please share with me.
Thank you in advance.
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Arslan Ali
UC Consultant
Vodafone
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