Contact Centers, CRM Customer Engagement

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  • 1.  Music Stream

    Posted 01-04-2024 08:59 AM

    Anyone using a music stream service on the Avaya Media Server?  We are using EasyonHold and while the stream is working, the music/notes are repeating/skipping every 40-60 seconds.   Wondering if anyone else has run into a similar issue?    We have already validated the setup with our firewall team.  

    Paula Vosters
    Lead Voice Engineer
    Thrivent Financial
    Appleton WI