Unified Communications

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  • 1.  IX Workplace v3.34-3.36 - HP Elitebook G8 - Windows 10 & 11 - internal microphone distorted/not working

    Posted 22 days ago

    Have others experienced this and found a solution?

    Works fine on Workplace v3.33 and earlier.

    Have had open ticket for a while with Avaya support and saying it is an HP issue and no fix recorded.

    Thanks!



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    Terry Schimon
    IT Systems Engineer
    Pierce County
    Tacoma WA
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  • 2.  RE: IX Workplace v3.34-3.36 - HP Elitebook G8 - Windows 10 & 11 - internal microphone distorted/not working

    Posted 20 days ago

    Terry, does the internal microphone work well on other versions if Workplace?  



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    Tom Lynn
    Forum Moderator
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  • 3.  RE: IX Workplace v3.34-3.36 - HP Elitebook G8 - Windows 10 & 11 - internal microphone distorted/not working

    Posted 18 days ago

    Yes, microphone works fine in all releases up to 3.33.

    Received this from Avaya today:

    "This issue is addressed and is currently being worked on in priority as we have other customers reporting this issue as well.
    I have received an update from Tier 4 that there are no documents available currently for this issue."



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    Terry Schimon
    IT Systems Engineer
    Pierce County
    Tacoma WA
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