Unified Communications

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  • 1.  CLEAR 96x1 via settings file?

    Posted 09-28-2022 12:56 AM
    Is there a setting that can be temporarily added to the 46xxSettings.txt file that would cause a phone to clear itself?  

    A member of tek-tips said in a post (Way to RESET phone sets remotely? Also, is there a way to CLEAR phones remotely?) that there is a setting but didn't elaborate.  

    I have a specific switch with a specific subnet that my warehouse folks use to test and upgrade phones.  I would like to also cause plugging into this subnet to clear the phones. This is mostly because I've noticed some of the remote worker phones, with hard set config bits, getting re-deployed on site.  Yes, I could train them to clear the phone during boot but that would significantly slow down their operation.


    Sam Osheroff
    UC Engineer
    University of Washington
    Seattle WA

  • 2.  RE: CLEAR 96x1 via settings file?

    Posted 09-28-2022 02:55 AM
    I searched through https://support.avaya.com/tsoweb/46xxsettings/27072022/46xxsettings.txt using terms like clear/reset/erase/etc. but couldn't find a function to effectively factory reset a phone. You can tell the phone to forget things like its previous extension, erase certificates and so on but all as separate commands rather than one clear everything as far as I could see.

    Mark Gallagher
    Technical Author
    Never Been Required Before

  • 3.  RE: CLEAR 96x1 via settings file?

    Posted 09-29-2022 01:22 PM

    Thanks Mark.. I didn't see a CLEAR option documented anywhere in the settings file.  I was hoping somebody knew a secret.



    Sam Osheroff

    UC Operations Engineer

    IT Infrastructure Telecom Operations

    University of Washington


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