Unified Communications

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  • 1.  Avamar virtual server backups

    Posted 06-15-2022 06:37 PM

    Hi all,

    In days of old, Avaya and other manufacturers have said they don't support products like Acronis or Avamar to be used for server backups. Now that many/most customer Avaya servers are virtualized, no backup software needs to be run on the server itself (provided it's not an SQL server), and I haven't looked into whether or not Avaya "officially" supports the use of such tools now. But from experience, even on a physical server an Acronis backup has saved my butt and got a server back online quickly, rather than loading backed-up data files to a rebuilt machine, as per Avaya's official guidance.

    So to my question: Do any of you run backup software like Acronis or Avamar for your virtualized Avaya servers like CM/SM/Messaging/SBC, etc? Do you see any functional reason why it wouldn't work or be harmful in some way?

    Thanks as always!


  • 2.  RE: Avamar virtual server backups

    Posted 06-18-2022 12:36 PM
    Hi Chip,
    We use Avamar to backup the virtual server image itself.  We do not run a client on the Avaya appliance.

    Tom Lynn

  • 3.  RE: Avamar virtual server backups

    Posted 06-19-2022 06:35 PM
    Thanks Tom!​