Contact Centers, CRM Customer Engagement

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  • 1.  AAS agent and SIP station

    Posted 07-13-2023 10:40 AM

    Is there any way to set up an AAS agent with a SIP station? Is there another way to go about this? The sip station shows registered with the CM but not session manager. Every time I call the VDN that routes to the skill, it logs the station off

    Patti Roberts
    Sr Network Engineer
    Southern Company
    Naperville IL