General IAUG Discussion Forum

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  • 1.  911 and remote users

    Posted 02-01-2023 04:55 PM
    How are people supporting 911 calls from remote workers using Avaya Workplace or Avaya Agent for Desktop?  Is there a calculation to how many licenses might be needed from a product like Red Sky or Secure911?

    Thank you for your time.


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    David Frye
    Telecomm Manager
    Tucson City Government
    Tucson AZ
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  • 2.  RE: 911 and remote users

    Posted 02-02-2023 07:28 AM
    A good source of information on NG911 is Brian Anderson with Avaya.  He can give you an in-depth conversation on options.  Email him at banderson@avaya.com

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    Susan Cope
    Telecommunications Manager
    McCormick Place
    Chicago, Illinois
    312-791-6536
    scope@mccormickplace.com
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    Original Message


  • 3.  RE: 911 and remote users

    Posted 02-02-2023 07:37 AM

    We are deploying Intrado's E911 platform.  From what our integration tester are telling me, it works with all of the softphone we have in use.

     

    Alan W. Williford

    Liberty Mutual Group

     

     




    Original Message


  • 4.  RE: 911 and remote users

    Posted 02-02-2023 10:06 AM
    We use 911 Secure's Gatekeeper product for remote workers with softphones.
    Original Message