Outbound call is connected to trunk-group 5.. ars analysis, and route pattern programming should be sending provider +1 area_code+office_code+zzzz (1+xxx+yyy+zzzz)
Fix the ars analysis, route-pattern or change route to different trunk-group where provider does not need the +1
In Reply to Bill Maes, Albuquerque Publishing Company:
CM R6.01
System will not call forward calls off network when callers are out of local area code
will forward correctly if callers are in the same area code.
When I do a list trace st I get "Denial event 1178: Normal call clearing D1=0x83005 D2=0x210
the caller gets a Message saying "you must first dial a 1 to complete call"
Hopefully someone has seen this problem!!!
thanks
Bill
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
43 years Bell, AT&T, Lucent, Avaya
Tier 3 for 33 years and counting
http://bshtele.com