Go to CM and display alarms.
Also go.to SMI (web page) and under maintenance you will find alarms
On Jan 14, 2018 5:10 PM, "Travis Braun" <
iaug-ags@lists.iaug.org> wrote:
> Hello, we have an emergency with our Avaya S8400 phone system. I do not
> work on the phone system very much. I needed to power down the system to
> swap the UPS battery backup. I had read online that to power down the
> system I should find the processor card ( ours is a TN8400BP) and press the
> red button to shut down the system. I pressed the red button, and
> the green LED for OK to Remove started flashing. The light turned solid
> green later. This didn't seem to power down the phone system. About 10
> minutes later I unplugged the system. When I plugged the system in again,
> the TN8400BP card has a red LED on at the top, and in the middle of the
> card there is a red LED which is labeled Alarm. Also in the middle of the
> card there is an orange LED lit which is labeled Card in Use. Also in the
> middle there is a flashing green LED labeled OK to Remove. I have tried
> unplugging the system and plugging it in again, but the red and orange
> lights on the TN8400BP card are still lit. None of our phones are working
> and I cannot access the phone system through the web admin interface. Our
> Avaya system is not covered by a maintenance contract.
>
> I don't know what information is relevant. Our system uses:
>
> G650 Gateway
>
> IA770 Integrated Intuity VM
>
> Definity Release R014x02.1.016.4
>
> CM5.2
>
> We have a CMS server.
>
> -----End Original Message-----
>