Unified Communications

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  • 1.  On Hook DIaling method - SIP Phones

    Posted 03-05-2022 11:52 AM
    Hi,

    We have recently implemented new SIP phones (J179 IP Sets) in our existing environment of H323 phones.
    We observed a different dialing patterns on SIP phones as compared to H323 phones. In SIP we need to dial the Ext. number & press Call button to initiate the call whereas in H323 we simply dial the Ext. number & it automatically connects the call.
    In SIP phones settings, we tried changing the dialing mode to Automatic but this is introducing dialing delay not sure why. As we dont have overlapping dial plan and we dont face any such issues in H323 phones.
    Please suggest.

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    Arslan Ali
    UC Consultant
    Vodafone
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  • 2.  RE: On Hook DIaling method - SIP Phones

    Posted 03-07-2022 08:27 AM
    Hello,

    Try changing this in your 46xxsettings.txt file.

    ##   Internal extension number length
    ##   If your extension is 12345, your dial plan length is 5.
    ##   On 96xx phones, the maximum extension length is 13.
    ##   This value must match the extension length set on your
    ##   call server.
    ##   Valid values are 3-13. The default value is 5.
    ##       J129  SIP  R1.0.0.0 (or R1.1.0.0), J169/J179 SIP R1.5.0, J100 SIP R2.0.0.0 and later, J139 SIP R3.0.0.0 and later, J159 SIP R4.0.3.0 and later, J189 SIP R4.0.6.1 and later
    ##       J169/J179 H.323 R6.7 and later, J159 and J189 H.323 R6.8.5 and later
    ##       Avaya IX Workplace 3.1.2 and later; default is "".
    ##       Avaya Vantage Connect Application SIP R1.0.0.1 and later; default is "".
    ##       H1xx  SIP  R1.0 and later
    ##       96x1 H.323 R6.0 and later
    ##       96x1  SIP  R6.0 and later
    ##       96x0 H.323 R1.0 and later
    ##       96x0  SIP  R2.5 and later
    SET PHNDPLENGTH 4

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    Edgar Shupe
    Telecom Engineer
    MAP Communications
    Chesapeake VA
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