Contact Centers, CRM Customer Engagement

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  • 1.  Visual Vector Programming

    Posted 08-18-2023 03:00 PM


    Does anyone recommend a tool that would output call flows from the VDN down to the vector steps?



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    Kathleen DeSantis
    Telecommunications Manager
    Maimonides Medical Center
    Brooklyn NY
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  • 2.  RE: Visual Vector Programming

    Posted 08-24-2023 12:58 PM

    While I don't have a tool that I use, a google search has turned up:

    https://www.intlxsolutions.com/avaya/automatic-visio-diagrams

    https://www.linkedin.com/pulse/vector-flow-charts-avaya-cm-deb-berczynski/?trk=mp-reader-card

    https://www.virsae.com/virsae-blog/document-all-your-call-flows-without-effort/



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    Tom Lynn
    Forum Moderator
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    Original Message


  • 3.  RE: Visual Vector Programming

    Posted 08-25-2023 09:11 AM

    Intlx Solutions - is a great option. 



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    Bill Magnuson
    CEO
    Magnuson.Tech
    Springboro OH
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    Original Message


  • 4.  RE: Visual Vector Programming

    Posted 09-09-2023 09:12 PM
    Edited by Chas C 09-09-2023 09:14 PM

    Hi



  • 5.  RE: Visual Vector Programming

    Posted 09-09-2023 11:28 PM
    Charles, the Wired conference is coming up soon.  Let us know if this is anything you'd like to present.




    Original Message