Contact Centers, CRM Customer Engagement

 View Only

  • 1.  use Avaya ventage K175 on Cisco CM

    Posted 03-12-2024 03:35 AM

    Dears;

    I hope you have a wonderful day.

    I want to use Avaya ventage K175 device on my Cisco Call Manager.

    after did factory reset for the device, I can't see any configuration for SIP.

    knowing that I added the 242-scope option on DHCP with the following details for "string value."

    MCIPADD="Cisco Call Manager IP", MCPORT=1719, HTTPSERVER="Cisco Call Manager IP"

    was the above configuration, correct? 

    Thanks in advance



    ------------------------------
    Mohammed Shaabneh
    Senior Systems Engineer
    Jawwal
    Ramallah
    ------------------------------


  • 2.  RE: use Avaya ventage K175 on Cisco CM

    Posted 03-12-2024 02:03 PM
    Hi,
    K175 will register to cucm as SIP not as h323 hence 1719 port is incorrect.
    It should be 5060 or 5061 depending upon your requirement tcp or tls.
    I recommend to start with 1 device and configure it manually instead of dhcp.
    Also,what is your configuration for k175 in cucm?



    Original Message


  • 3.  RE: use Avaya ventage K175 on Cisco CM

    Posted 03-13-2024 02:59 AM

    Thanks for your response Arslan.

    CUCM config are: 

    SIP Port: 5060

    transport: UDP

    ----------------------------------------------

    configuration in 46xxsettings.txt for Cisco as following:


    SET SIP_CONTROLLER_LIST (CUCM_Server):5060; transport=udp
    SET SIPPROXYSRVR (CUCM_Server)
    SET SIPSIGNAL 1
    SET SNTPSRVR 10.102.103.111
    SET GMTOFFSET -5:00

    are the configurations correct?

    Thanks



    ------------------------------
    Mohammed Shaabneh
    Senior Systems Engineer
    Jawwal
    Ramallah
    ------------------------------

    Original Message