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Is anyone using Theta Lake to manage SMS

  • 1.  Is anyone using Theta Lake to manage SMS

    Posted 12-08-2023 08:32 AM

    Hi there, 

    Is anyone currently using Theta Lake to manage their communications within Avaya Cloud Office?  I'm looking for some feedback on the tool.

    Looking to turn on SMS, but have some legal requirements that need to be met first.  Such as archiving/data retention of text messages and the ability to search them in the event that it becomes legally necessary. 

    Heather



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    Heather Potter
    Project Manager
    Rochester Institute of Technology
    Rochester NY
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