You are correct, the old-school abbreviated dial lists are no longer supported for SIP devices.
Rather, you now have the concept of Contacts -- which are abbreviated dials, but user customizable, and can also include presence for users on your system. You can still add them to any button, and you can also have system or group based contacts that you can push out using System Manager.
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Nick Kwiatkowski
Director of Design and Engineering
Michigan State University
East Lansing MI
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Original Message:
Sent: 10-31-2023 06:42 PM
From: Chip Powell
Subject: abrv-dial for SIP phones
This finally came up, but I don't seem to be able to add abrv-dial keys to SIP phones in a mostly 8.x environment on J1xx or 96xx SIP phones. This is just something we don't do anymore with SIP phones, or is my system set up weird? Works fine on the H.323 phones.