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AAFD LockManager.xml is not working --- trying to disable local auto answer checkbox in settings

  • 1.  AAFD LockManager.xml is not working --- trying to disable local auto answer checkbox in settings

    Posted 02-02-2024 09:07 AM

    I am having trouble getting AAFD lockmanager.xml file to work. I am trying disable the local auto answer check box via the LockManager.xml file. Here is the xml file I created.  Also i should say Im not an xml expert but used the format and syntax from the AAFD deployment guide for LockManager. Also, the XML file is in the Appdata/Roaming/Avaya/avaya agent folder. Any help would be greatly appreciated. Thanks,

    Jim

    <?xml verison="1.0" encoding="UTF-8"?>
    <UIFields>
             <disable name="ConfigurationDialog_SettingsTab_Common_AutoAnswer"/>
    </UIFields>



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    Jim Vowell
    Sr. Engineer
    Securitas US
    Minneapolis NV
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