Join us on October 17 for a Georgia IAUG Chapter Meeting at Maggiano's!
We have a jam-packed agenda with networking opportunities. We look forward to seeing you in-person.
Agenda:
8:30 Continental Breakfast and Networking
9:00 Welcome and Introductions
9:15 How to Build a CX Platform Strategy and Roundtable Discussion -
Susan Terry, Global VP, Portfolio Maximization, Avaya
Tony Joseph, Rollins
Steve Yager, Global VP, Services, Avaya
10:15 CX and AI Use Cases and Demonstrations – Carolyn Laffan Miller, Sr. Executive Briefer, Avaya
10:45 Break
10:55 Calabrio Workforce Engagement – Wayne Cochran, Calabrio
11:40 Break for Working Lunch
12:00 Assertion for Collaboration Security over Working Lunch –
Led by Angel Garcia, Sales Director, Assertion
With Assertion Customer Use Case – Mohammad Sabagh, ResultsCX
12:45 Next steps, Open Discussion and IAUG raffle
1:00 Formal Adjourn
1:05 Optional: Open Networking and Additional Demonstrations
2:00 Depart