Join us on November 7th for an afternoon of engaging presentations, networking, and more! This is a great opportunity to connect with fellow Avaya users, partners, and employees in your local community. Bring a colleague, and register them using the same link!
Agenda:
IAUG Chapter Introduction & Update
De-Risking Cloud Adoption: Building the Foundation for Modern Customer Experiences
MaryGrace Crisci and Owen Robinson, Waterfield Tech
Delivering modern customer and citizen experiences starts with overcoming the challenges of cloud adoption—complex integrations, governance risks, high costs and slow transitions. In this session, we’ll explore practical strategies for de-risking your CX journey, with actionable insights to help you unlock hyper-personalization and deliver better outcomes- at your pace. Whether you’re just beginning or well into your transition, this session provides a clear path to modernization, ensuring your organization is ready to meet evolving expectations with confidence.
Avaya Roadmap and Key Feature Components
Tech Talk
Open Discussion
Adjourn
Thank you to our meeting sponsor:
