Ottawa Chapter Meeting: 6.8.23

When:  Jun 8, 2023 from 11:30 AM to 03:30 PM (ET)
Associated with  Canada - Ottawa

Please join the IAUG Ottawa Chapter for an in-person Chapter meeting at the Avaya Ottawa Offices on June 8th! Join fellow Avaya users for a day filled with great networking and content. Please see below for agenda and location details. Looking forward to seeing you there! 


AGENDA:

Networking & Lunch:  11:30-1pm & Welcome to New Avaya Office

Gunjan Kak:  1pm-2pm 

Product Manager - Avaya 

Presentation:  Avaya Telephony Integration with Microsoft Teams

Break/Coffee:  2pm-230pm 

Carl Muller:  230pm-330pm - CMS Reporting

Solution Consultant – 20+ years of experience at Avaya

Presentation summary:

Overview of Avaya Call Management System (CMS):

  • CMS Data Collection
  • Standard Real-tine, Historical and Integrated reports
  • CMS Supervisor Web demo
  • Introduction to report customization

Ending/Closing

IAUG & AVAYA UPDATES

 

After Meeting Networking - Place to be Determined and announced at meeting

Location

Avaya Ottawa Offices
515 Legget Drive
6th Floor
Kanata, ON 2K2 2W2

Contact

Anna DiFilippo
(905) 525-9140
annadif@mcmaster.ca