Singapore Chapter Meeting: 9.19.19

When:  Sep 19, 2019 from 11:00 AM to 4:30 PM (SG)

Kick off the Singapore Grand Prix festivities with the IAUG Singapore Chapter!  Join us for a full day of educational content presented by customers, partners, and Avaya followed by networking in a prime location to enjoy the Grand Prix celebrations.  Attendees will have a chance to win walkabout tickets.  As space is limited, we encourage partners to consider bringing a limited number of employees from the same company and to invite customers. 

IAUG members and nonmembers are welcome to register, sign-up today to confirm your spot! 

Agenda:

10:00 - 11:00 am: Welcome,  Coffee & Tea

11:00 - 11:15 am: IAUG Welcome & Easter Chapter Opening

Damian Leach, Head of Real Time Communications - Standard Chartered Bank

 

11:15 - 11:30 am: Avaya News and Roadmap Update

Sami Ammous, Managing Director Avaya ASEAN

 

11:30 - 12:15 pm:"Data Driven Insights"

Daniel Montague, Vice President Strategic Business EMEA & APAC

 

12:15 - 2:00 pm: Lunch & Networking Session 

 

2:00 - 2:45 pm: "Bots, Automation and AI driven Actions"

Srinivasan Narayan, Founder & CEO Assertion

 

2:45 pm - 3:30 pm: "It's All About Customer Experience" 

Simon Faure-Field, CEO Equal Strategy

3:30 pm - 4:00 pm: Panel Discussion and Round Table 

4:00 – 4:30 pm: Prizes & Giveaways


Read About Our Speakers: 

Srinivasan Narayanan (Srini), CEO of Assertion: 

Srinivasan Narayanan (Srini), CEO of Assertion, is an innovator and tech geek. He is passionate about creating technology solutions to solve real world problems. After working in Avaya for 13 years, he decided to start Assertion, a company focused on security of collaboration solutions. Assertion's mission is to secure all communications within your company and between your company, customers and external world. Srini has 10 patents in the field of collaboration, IoT and security. 

Dan Montague – Vice President, Strategic Business, Nectar

Dan holds responsibility for Nectar’s commercial operations across EMEA and APAC, owning Nectar’s strategic partnership with AVAYA, our Channel Partners and ultimately our customer base. Dan has worked in the Avaya and Cisco Channel for 20 years, in leadership roles at businesses such as Sabio, Datapoint and Touchbase. He has worked extensively with global organisations such as DHL, Google and Disney to drive transformation across their UC, Collaboration and Customer Experience environments. Dan has a Bachelor’s Degree in Politics & French, and is married with two daughters (Penny & Sophia).

Ryan Cook – Senior Solutions Architect, Nectar

Ryan is an industry veteran with over 24 years of thoughtful leadership in the telecommunications and contact center markets at Avaya, UMass Memorial, Avaya Gov, Presidio and other communication and contact center companies. He is a tireless technology advocate, and customer focused to meet customer needs. Prior to joining Nectar, Ryan served as Global Sr Enterprise Cloud Architect for Avaya, where he supported some of the largest of scale of Avaya customers.  Ryan has been working with large Contact Center and large-scale Unified Communications customers for majority of his career.

Thank You to Our Sponsors: 


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Location

Suntec Singapore Convention & Exhibition Centre
1 Raffles Blvd
Singapore, 039593