Colorado Chapter Meeting: 2.21.19

When:  Feb 21, 2019 from 8:30 AM to 3:00 PM (MT)
Directions
Parking Instructions:
Go East or West on C470 to Lucent Blvd.
Exit South onto Lucent Blvd. and go to the first stop light – Plaza Drive.
Turn East on Plaza Drive.
Take first left into AVAYA Campus – There are 3 buildings
Follow the road to the East most building – 8744.
Enter through main entrance, go through the lobby to the cafeteria and turn left.



AGENDA


8:30 am - 9:00 am Registration, Continental Breakfast 

9:00 am - 9:50 am Members only business meeting 

10:00 am - 10:30 am What’s New from Avaya 

10:30 am - 12:00 pm Avaya System Management - Best practices for analyzing system configurations, reviewing your hardware and software inventory. Avaya recommendations for security, software releases and firmware updates. – presented by Altura Communication Solutions

12:00 pm - 1:00 pm Lunch 

1:00 pm - 2:00 pm Contact Center Best Practices - Customer service trends, expectations and best practices. How to implement a winning strategy for your customers and your organization. – presented by Altura Communication Solutions 

2:15 pm- 2:45 pm Rocky Mountain User Group Tech Tips
 
2:45 pm - 3:00 pm Door prizes and announcements 


Thank you to our sponsor!

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Location

Avaya Office - Blue Mesa Conference Room
8744 Lucent Blvd.
Highlands Ranch, CO 80129