Join us for the next IAUG Central New York chapter meeting in Syracuse! David Lover from ConvergeOne will be presenting on SIP Troubleshooting and Avaya Equinox. Customers and partners are welcome, you won't want to miss it!
10:00AM – 10:30AM – Registration & Networking
10:30AM – 11:30AM – IAUG Business Meeting
11:30AM – 12:30PM – Introduction to Avaya SIP Troubleshooting, by David Lover
If you’re like most customers, you’ve started down the path of SIP in some way. Maybe it’s just SIP trunks, maybe it’s adjunct connectivity to integrate IVR’s or voicemail, or maybe you’ve begun rolling out SIP phones and soft clients like Equinox and Avaya Agent for Desktop. If so, it’s important that you know how to troubleshoot in the world of SIP. It’s very different from H.323, with more things to keep track of. In this session we’ll provide an overview of SIP and Avaya’s use of SIP in their architecture. We’ll show you tools available in System Manager and Session Manager tools, including traceSM. If you’re new to SIP, this will be a great session to learn some of the tools to help you give your users a better experience. You won’t want to miss this session!
12:30AM – 1:15PM – Lunch Break
1:30AM – 2:30PM – Avaya Equinox Clients: Deployment Fundamentals, by David Lover
Equinox is Avaya’s latest UC softphone. It aggregates various services (such as EC500, VoIP, Conferencing, Instant Messaging, Presence, Enterprise Directory, and Calendar) into an extremely user friendly and easily deployable application. There are definitely some things that the administrators need to pay attention to. This session will cover some of the tips and tricks to help you get the most out of the application. We’ll cover things like the basics of the client itself, DNS auto-configuration, Avaya’s Unified Login, SBC settings, and so much more. Everyone wants to enable robust mobility for their end users. Equinox is one of the best clients to use. And this session will give you the confidence to do it right.
2:30PM – 3:00PM – Raffle & Closing
Parking: Free street parking is available near the venue
Can't join us in person? Email email@example.com to get dial-in conferencing information!