Team Collaboration

Avaya Workplaces Dialing Rules

  • 1.  Avaya Workplaces Dialing Rules

    Posted 17 days ago
    Edited by James Davis 17 days ago

    I can't seem to find a good document on how this is managed and setup, and we are testing this manually at first and the fields are pretty ambiguous. So does Avaya Workplaces Dialing Rules support the following scenarios in our Local Dialing plan:

    Having 3 Area Codes that are both Local and Long Distance from us (So 10 digit dial for local, 11 digit dial for long distance)

    A PBX that Spans multiple areas, so we have extensions in different LATAs throughout the state of Nebraska.

    And a WIDE Range of PBX Extension Numbers (Or what Workplaces calls PBX Main Prefix)

    So I am wondering if anyone else has found themselves banging their head on the wall trying to get the Dialing Rules to just "Work" for Workplaces?

    It would be super helpful if Avaya would put out a document explaining in detail each one of the fields of the Dialing Rules (Found Below):


    James Davis
    Lead Voice and Data Engineer
    University of Nebraska Medical Center
    Omaha NE