Team Collaboration

Expand all | Collapse all

Calls completed in LSP Mode

  • 1.  Calls completed in LSP Mode

    Posted 29 days ago
    Hi team,

    We are an Avaya Aura 7.1 enterprise users with 20 lsp locations.
    Two days before we had a hardware outage in centralized DC and most of the services relayed from this DC were impacted including the voice services.
    But due to LSP survivablity architecture none of the users were impacted from telephony perspective and they continued to work transparently.

    Now, I want to prepare & present the report for the calls completed in LSP mode of 20 locations, for my management.
    Can anyone please guide me how this can be achieved.

    ------------------------------
    Arslan Ali
    UC Consultant
    Vodafone
    ------------------------------


  • 2.  RE: Calls completed in LSP Mode

    Posted 22 days ago
    Arslan,
    I'm afraid that unless you have some form of external measurements, like from your carrier for instance or CDR from your LSPs, CM history has already aged past the 1 day retention.  It's hard to show the value of the LSP without hard numbers.  Lack of trouble tickets is a poor form of evidence.

    Tom

    ------------------------------
    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
    ------------------------------