Unified Communications

 View Only
  • 1.  SMGR Web interface for End users (Telephony users)

    Posted 09-02-2021 09:19 AM
    Dear All,
    Can we provide a web interface of Avaya System Manager or something similar to our SIP telephony users so that they can manage their contacts from Web page instead of adding them manually by phone key pad. The idea is to provide a user friendly interface to end users.
    Its possible in Cisco but not getting any information for Avaya side.We are using SMGR 8.1.3

    ------------------------------
    Arslan Ali
    UC Consultant
    Vodafone
    ------------------------------


  • 2.  RE: SMGR Web interface for End users (Telephony users)

    Posted 09-13-2021 04:48 PM
    Arslan,
    What happens when a user that has only the "End-User" role attempts to login to System Manager?

    Tom

    ------------------------------
    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
    ------------------------------



  • 3.  RE: SMGR Web interface for End users (Telephony users)

    Posted 09-13-2021 11:46 PM
    Tom,
    I am getting below error.

    Login error. Please check your username and password.

    Need more help? Please contact support team



    ------------------------------
    Arslan Ali
    UC Consultant
    Vodafone
    ------------------------------



  • 4.  RE: SMGR Web interface for End users (Telephony users)

    Posted 10-23-2021 01:55 AM
    @Arslan Ali Are they entering the password from "Identity" tab or "Communication Profile" tab? The catch is to enter their user profile password and not the sip password.​

    ------------------------------
    Sushant Haware
    APS Consultant
    Avaya India Pvt Ltd.
    Pune
    ------------------------------



  • 5.  RE: SMGR Web interface for End users (Telephony users)

    Posted 10-23-2021 03:50 AM
    Hi Sushant,
    They are entering password from Identity Tab.

    ------------------------------
    Arslan Ali
    UC Consultant
    Vodafone
    ------------------------------