General IAUG Discussion Forum

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  • 1.  Avaya SBCE (ASBCE)

    Posted 06-17-2021 01:46 PM
    Edited by A B 06-17-2021 02:06 PM
    Looking for a documented process on using WinSCP to download SIP Traces from the SBCE, to send to a Provider.

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    AB
    ABz Consulting
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  • 2.  RE: Avaya SBCE (ASBCE)

    Posted 06-18-2021 11:25 AM
    traceSBC runs under the root account, so you must first use chown to change the file ownership to the ipcs account.  Once done you can move the file to the /home/ipcs folder allowing you to use WinSCP to move the file using the ipcs credentials.

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    Tom Lynn
    Forum Moderator
    Principal Engineer
    Nordstrom, Inc.
    Seattle
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  • 3.  RE: Avaya SBCE (ASBCE)

    Posted 06-23-2021 11:09 AM
    Thanks Tom for the feedback, and I was able to get this to work with changing the file permissions.

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    A B
    Sr. Telecom Engineer/UC Consultant
    AB Consulting
    Washington UT
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