General IAUG Discussion Forum

Good Morning Ruslan,

Yes sir, I am in the process of migrating my 96x1 h.323 phones to J179CC for all of my ACD groups. When I set the template type to J179CC  I can select the Auto-in and aux work feature buttons and put the log in and logout buttons as autodials instead the current system abbreviated dials. The issue is when I try to save the template I get the error that EAS is not turned on.

If you try to create the template as a standard J179 the auto-in and aux work button are not an option. You have to create each button as autodials. The other issue is that you can not add the q-calls button to the J179 only the J179CC which again the J179CC requires EAS

Login autodial 8242000

Logout autodial 8252000

Auto-in autodial 8962000

Aux-work autodial 8272000

All changes are being made in SMGR under CM Endpoints. No I have not tried flashing the 9611 h.323 with SIP SW. I have already migrated a majority of my 9611G h.323 to J179 or J189 for all of my standard users.

Good Morning Ruslan,

Yes sir, I am in the process of migrating my 96x1 h.323 phones to J179CC for all of my ACD groups. When I set the template type to J179CC  I can select the Auto-in and aux work feature buttons and put the log in and logout buttons as autodials instead the current system abbreviated dials. The issue is when I try to save the template I get the error that EAS is not turned on.

If you try to create the template as a standard J179 the auto-in and aux work button are not an option. You have to create each button as autodials. The other issue is that you can not add the q-calls button to the J179 only the J179CC which again the J179CC requires EAS

Login autodial 8242000

Logout autodial 8252000

Auto-in autodial 8962000

Aux-work autodial 8272000

All changes are being made in SMGR under CM Endpoints. No I have not tried flashing the 9611 h.323 with SIP SW. I have already migrated a majority of my 9611G h.323 to J179 or J189 for all of my standard users.

Good Morning Ruslan,

Yes sir, I am in the process of migrating my 96x1 h.323 phones to J179CC for all of my ACD groups. When I set the template type to J179CC  I can select the Auto-in and aux work feature buttons and put the log in and logout buttons as autodials instead the current system abbreviated dials. The issue is when I try to save the template I get the error that EAS is not turned on.

If you try to create the template as a standard J179 the auto-in and aux work button are not an option. You have to create each button as autodials. The other issue is that you can not add the q-calls button to the J179 only the J179CC which again the J179CC requires EAS

Login autodial 8242000

Logout autodial 8252000

Auto-in autodial 8962000

Aux-work autodial 8272000

All changes are being made in SMGR under CM Endpoints. No I have not tried flashing the 9611 h.323 with SIP SW. I have already migrated a majority of my 9611G h.323 to J179 or J189 for all of my standard users.

Good Morning Ruslan,

Yes sir, I am in the process of migrating my 96x1 h.323 phones to J179CC for all of my ACD groups. When I set the template type to J179CC  I can select the Auto-in and aux work feature buttons and put the log in and logout buttons as autodials instead the current system abbreviated dials. The issue is when I try to save the template I get the error that EAS is not turned on.

If you try to create the template as a standard J179 the auto-in and aux work button are not an option. You have to create each button as autodials. The other issue is that you can not add the q-calls button to the J179 only the J179CC which again the J179CC requires EAS

Login autodial 8242000

Logout autodial 8252000

Auto-in autodial 8962000

Aux-work autodial 8272000

All changes are being made in SMGR under CM Endpoints. No I have not tried flashing the 9611 h.323 with SIP SW. I have already migrated a majority of my 9611G h.323 to J179 or J189 for all of my standard users.

Good Morning Ruslan,

Yes sir, I am in the process of migrating my 96x1 h.323 phones to J179CC for all of my ACD groups. When I set the template type to J179CC  I can select the Auto-in and aux work feature buttons and put the log in and logout buttons as autodials instead the current system abbreviated dials. The issue is when I try to save the template I get the error that EAS is not turned on.

If you try to create the template as a standard J179 the auto-in and aux work button are not an option. You have to create each button as autodials. The other issue is that you can not add the q-calls button to the J179 only the J179CC which again the J179CC requires EAS

Login autodial 8242000

Logout autodial 8252000

Auto-in autodial 8962000

Aux-work autodial 8272000

All changes are being made in SMGR under CM Endpoints. No I have not tried flashing the 9611 h.323 with SIP SW. I have already migrated a majority of my 9611G h.323 to J179 or J189 for all of my standard users.