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Layer 2 installation of IP Phone

  • 1.  Layer 2 installation of IP Phone

    Posted 08-19-2016 07:00 AM
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    Not sure if you can give me any guidance on this but I just thought I’d run it by you. We have an Enterasys router at our city zoo and have IP phones installed (all of the 10.31.8.x addresses using routing pattern 8).

    We have recently purchased some layer 2 Extreme switches (all untagged traffic) and we attempted to install a 1616 IP phone on that switch but had no luck. The phone is able to find VLAN 10 (in which our phone network resides) but cannot obtain an IP address / register to the network. I also attempted to manually set an IP, Gateway Address, and the file server address and it does not connect. However, if I plug it directly into the Enterasys router, it updates, finds and IP fine.

    We haven't had any issues on our Layer 2 Enterasys or HP swtiches in the past. I didn't think we would have that trouble on an Extreme swtich but me and my network admin are having fits.  

    Not sure if anyone is familiar with the issue but I just wanted to see if anyone could offer any guidance.